Free ground shipping on orders over $150

Our small team puts a lot of care into packing your order and we aim to process and fulfill orders within 1-3 business days (excluding weekends and holidays). Upon checkout, you’ll receive an order confirmation email, and then another email from The Floral Society once your order has shipped. If there are any unexpected delays, we’ll do our best to reach out to you to inform you.

We are excited to offer free FedEx Ground shipping on orders over $150! Please ensure this shipping option is selected at checkout to receive free shipping. Shipping times depend on the shipping speed and carrier selected at checkout. Please see the chart below for shipping options.

At this time we only ship within the United States and Canada.

If you have any questions about shipping please contact us. (link to hello@tfs)

United States & Canada:

Shipping Option

Estimated Delivery Time

Price

FedEx Ground (free for orders $150+)

1-5 business days

View calculated price at checkout.

Free for orders $150+.

USPS

3-5 business days

$15

UPS Ground

2-5 business days

View calculated price at checkout.

UPS 2nd Day Air

Within 2 business days

View calculated price at checkout.

UPS 3 Day Select

Within 3 business days

View calculated price at checkout.

Please note that The Floral Society is not responsible for delays incurred by the carrier and that because of COVID-19, shipment carriers are not able to guarantee shipping within the estimated time frames listed above. We understand the frustrations caused by shipping delays, so please reach out to us at hello@thefloralsociety.com and we’ll do our best to help resolve the issue.

Returns:

We want you to be happy and satisfied with your purchase! To initiate a return or exchange, please email hello@thefloralsociety.com with your name and order number and we will gladly assist you.

For US orders, full price merchandise may be returned for store credit only within 7 days of receiving the shipment. Kindly note, the customer is responsible for return shipping and the parcel must be postmarked within the 7 day timeframe. Original shipping costs will not be refunded. We suggest you choose a trackable shipping service as The Floral Society is not responsible for any loss, theft, or damage during transport. 

All products must be returned in their original packaging and in unused condition and purchased on thefloralsociety.com. Kindly note, we do not accept returns or process exchanges on products purchased from a stockist or retail partner. Please contact the respective customer support team directly for information on their return policy. Kindly note unique handmade items in our Handmade Collection are final sale. 

Unfortunately, we do not accept international returns from Canada at this time. Items from our Handmade Collection are not eligible for returns or exchanges. All final sale items are nonrefundable.