Domestic Orders: Regular-priced merchandise may be returned for store credit only within 7 days of receiving the shipment. Return shipping must be provided at the cost of the customer.
International Orders: We are unable to accept international returns.
If you wish to make an exchange, please send your item(s) using a secure shipping method, in its original condition and packaging to:
The Floral Society Returns
145 Palisade Street #L20
Dobbs Ferry, NY 10522
- please include a copy of your original invoice with your return box and indicate the item(s) you wish to exchange along with how you wish us to process your exchange.
- products must be returned in their original packaging and condition.
- international orders cannot be returned or exchanged.
For additional questions or concerns about your order please contact us at firstname.lastname@example.org